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Mr Smith from Manchester had been suffering from back problems for some time and was relieved when the hospital said they could operate. Unfortunately, he got an infection while he was in hospital
and needed a lot more help to live independently at home.
“I could manage before the operation, but found when I got back home that I didn’t have the confidence to get up the stairs without help.
My son looked online and saw the Rental Stairlifts website, and we gave them a ring. We needed someone to come round as quickly as possible as I was basically living upstairs so I could use the bathroom, with my son and daughter coming round to make my meals and tidy up.
“We were pleased to find out that we could get free maintenance cover, 24hr call out, and removal when we didn’t need the stairlift any longer, said Mr Smith.
I did worry about the responsibility of something going wrong, and if I recover enough to get up the stairs again, they’ll take it away.
After a couple of months I did feel that I could manage the stairs without the stairlift and considered asking Rental Stairlifts to come and remove the lift, but I decided to keep it just in case I started to struggle again.”
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